Booking/Payment Information
Follow the below steps to booking:
1) Start by deciding on the dates of your vacation and then​
please verify the following:
2) Please contact us by one of the following methods:
Send us a request via
From your PC - Hit the green "Let's Chat" button in the lower right hand corner of your screen.
Please supply us with the following:
Your dates requested
Guest count (# of adults & children's ages)
Pet(s) - # requesting
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3) If the home is available & reservation accepted (following terms/conditions set forth in the website) We will send you a quote based on the information you supplied us.
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4) Review the quote for accuracy on your end.
If accepted, follow the on screen instructions for payment by credit card (please note all payments will be sent through a 3rd party secured credit card company. Owners will not receive any of this information at any time.)
NOTE: Payments must be received no later than 24 hrs of issuance of invoice to secure the property.
A $1000 'hold' will also be requested by owner to CC company for damage deposit.
(All holds will be released no later than 24 hrs after check-out of all guests.)
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5) Upon payment, additional guest information will be requested (see below) along with copy of Gov't issued ID. (This ID will be used by owner/caretakers upon arrival and is to protect you (and us) from someone fraudulently booking/staying in your name.)
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PAYMENT TERMS:
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1/3 of total amount due at time of booking. 1/3 due at 90 days out. Balance due at 30 days from date of check-in. (Invoices will be automatically generated)
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If check-in date occurs within 30 days of booking the full amount will need to be remitted at booking.
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Quotes will include all applicable state/county/lodging taxes for our area along with housekeeping and any extra guest fees.
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The following information must be returned within 24 hrs of invoice payment or reservation will be cancelled:
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Responsible guest full name - must match the name on the reservation/Gov't issued ID/Credit Card (unless other pre-booking arrangements have been made with the owners)
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Current address - must match address on ID
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Rental party guests 1st names & ages - in case of emergency we need to know the make up of the occupants and if we have/how many teens, toddlers & infants residing in the home. This includes ALL pets please. Names & type (weight too please.) (An easy submittable Guest Card is available at the bottom of this page by clicking the button below.)
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**Payment on this site acknowledges guest has read & agrees to the 'Rules/Policies', 'Checking Out Day' Procedures as well as Cancellation Clause & 'Evidence of Acceptance Clause' , and further understands that failure to adhere to such can be grounds for immediate termination of stay of all guest(s) with no further compensation due to guest(s) as well as further compensation due owners from damage deposit for the use of any unusual additional housekeeping duties required by our staff and/or any other breach thereof.
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Upon initial payment, completion of Guest Registration Card & receipt of photo ID- Guest(s) will receive access code to the restricted area of this website designed for guest use only, providing additional info, pics, etc about the home & surrounding property. Access codes to the home will be provided at check-in.
RULES & POLICIES
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Check in 4pm - Check out 11am
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Housekeeping arrives promptly at 11:15
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Owners may accommodate early/late check-in/out only if the current calendar will allow. Early luggage drop offs/late pick ups are available if necessary (including any medications requiring refrigeration.)
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Only pre-booked guests set forth in the rental agreement may stay overnight on/in the property at any time. Accurate guest count must be presented to owner prior to acceptance of any reservation. (This includes any/all pets please.) All daytime visitors must be pre-approved prior to visits. Owner reserves the right to deny any large groups of guests. Violations to the above guest limit rules will be grounds for immediate request of vacating the premises with no further owner compensation to guest (s). Caretakers reside next door and will be available to check booked guests in upon arrival. Parties are strictly prohibited at any time.
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Smoking, vaping, etc allowed OUTDOORS only (including outside of enclosed pool cage, screened porch.) All butts, etc must be disposed of properly.
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Trash pickup (including recycling) occurs on Mon/Thurs. All debris from interior of home must be moved to marked cans prior to early morning pickups & owners will take to the street.
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Firepit is for supplied WOOD only. No other trash/debris. No large bonfires. No burning during county issued fire bans. (Owners will notify guests during these periods) Please be respectful and do not burn more than your fair share of wood.
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Game room & children's play room MUST be kept clean & properly ORGANIZED of all game parts, toys parts, puzzles, etc. Housekeeping does not have the extra time to separate lego's from puzzle pieces. DO NOT drag games in game room across the floor as it weakens/potentially breaks the legs of the games.
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Absolutely NO DIVING in the pool. The deck is marble & can become slick. NO RUNNING. NO GLASS. Children MUST be supervised at ALL TIMES. In addition wet feet on interior tile can be extremely dangerous. DRY FEET before entering home. Pool is heated to 83 degrees - no tampering of pumps, heaters, etc. Pool maintenance comes on Tues please leave south pool door unlocked for his admittance. He will be in/out in under 10 mins & proper weekly maintenance keeps the quality of water always in balance for all guests. If using sunbathing oils please use poolside shower before entering the pool. Under no circumstance add ANY chemicals to the pool water. 'Homeowners are released from all liability for any injuries or death resulting from guests or guest's use of the pool or jacuzzi. Guests are hereby notified that the pool can be dangerous and accepts fully the risks involved.'
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A/C is tied into open doors/windows. If the unit detects an open door/window while A/C is running it will power down. Please do not leave doors/windows open while A/C is running.
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Pets only upon approval. All waste must be removed from the yard including the wooded areas that are utilized as current & future walking paths. Failure to properly dispose of pet waste will be grounds for a charge issued towards guests. Groundskeepers come once a week (typically Sat's - please be aware of their arrival & keep any pets contained during this time) Furniture must be covered in provided linens if pets are sharing these spaces with you. Remove all bedspreads/decor pillows etc.
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The home is on a septic. There is no garbage disposal. Please do not allow large food particles to go down the drains or into the dishwasher. All trash must be put into the receptacles. No flushing of anything but toilet paper.
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Owners will pre-communicate with guests and have at the ready upon check-in the required sleeping accommodations prepared for each group size (sofa sleepers, air mattresses, linens, pillows, etc.) Please leave these items as found upon checkout and owners will take care of.
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Please be respectful to our housekeeping by loading any dirty dishes into the dishwasher or sink before departure.
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All activities & noise level must be kept to a minimum to avoid disturbing neighbors. Please observe quiet hours after 10pm – our neighbors have morning jobs to get to.
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Owners locked closet must not be tampered with or breached for any reason.
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No refunds for hurricane related events unless the county issues a mandatory evacuation. In the event of voluntary evacuation or otherwise, owners will do their best to accommodate guests at a future date if warranted & possible.
** Checking Out DAY **
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~ Please leave linens on the beds. Bath & beach towels can be left piled on bath floors or in laundry room. Please no wet towels left on beds!
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~ Remove all personal trash from about the house/pool/outdoor areas/lawn & dispose of in the proper receptacles. Do not leave anything lying in the lawn for groundskeepers to pick up or run over. Return any items taken from indoors for outdoor play to their original interior locations.
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~ Check the house/outdoor areas for any dirty dishes, cups, utensils, etc left about and deposit into the sink or dishwasher. Please account for all remotes to the 7 TV's and leave them beside their rightful TV & return any moved furniture back to its original location (with the exception of any sofa sleepers and/or air mattresses if previously set up by housekeeping before your arrival.)
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~ Check, and double check for all personal belongings. Under beds, behind dressers, in the dryer, around the pool/lawn areas. If you find that you have left something behind- please contact us as soon as possible and we will attempt to locate it before the next guests arrive.
Cancellation Policy
While we hope it won't happen, but we understand that sometimes life gets in the way of all our best laid plans.
With that in mind, this set cancellation policy will help answer a lot of questions and our guests will know how much of a refund they should expect.
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Guests who cancel at least 21 days before check-in will be refunded 100% of the monies paid.
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Guests that cancel between 21-10 days of check-in will be refunded 50% of the nightly rental rate w/refund of adjusted taxes and 100% of housekeeping fees for non-usage of the home.
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Guests that cancel less than 10 days of check-in will be refunded 100% any housekeeping paid for non-usage of the home.
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In the event of an unforeseen cancellation by the guest, guests may be offered any non-refundable monies as credit towards a future stay (please note that any monies forfeited by a previous cancellation will not be refunded even if new dates are now with/in new set cancellation windows. This is a 'credit' only and has no cash value to the guest.)
EVIDENCE OF ACCEPTANCE
TO THE FOLLOWING:
Including: Rules & Policies - Checking Out Day
Guests initial payment as well as the $1000 'hold' placed on CC for damage deposit is the Guests guarantee of payment to Homeowner for all rent and charges related to the property rental. Guest accepts all terms of this Agreement and accepts all responsibility and/or liability for: all rent and charges related to the Property rental; the actions and/or inactions of all authorized occupants, invitees and visitors during the Guest’s occupancy/tenancy; damage beyond normal wear and tear during the term of Guest’s tenancy; the actual cost of maintenance, repair, replacements and or cleaning for which the Guest is responsible and/or liable. In the absence of another payment arrangement, Guest authorizes Homeowner to charge the security/damage deposit for payment of these items. If cost of extra cleaning, replacement or repairs exceed the Guest’s deposit, Guest agrees to pay the difference to Homeowner. If it shall become necessary for Homeowner to retain an Attorney to enforce any provisions of this agreement, the cost of said Attorney and associated fees shall be added to the outstanding balance due to Homeowner. Disputes under this agreement shall be governed by and interpreted in accordance with the laws of the State of Florida. Both parties consent to the exclusive venus and jurisdiction held in the courts of Collier County, Florida for any and all actions relating to this agreement.
Owners shall use their best efforts to ensure the operation of all amenities in the property. If during the stay any items suffer a mechanical breakdown, property is damaged or repairs needed Guest will contact the owner immediately to begin remedy of the situation. Guest acknowledges that use of amenities such as the pool, spa tub, fire pit, swings and the like may be potentially dangerous and involve potential risks if improperly used, particularly with regard to children and such us is at the Guest's own risk. Homeowner is not responsible for any inconveniences, damages, loss or injury arising from any temporary defects or stoppage of supply of water, internet/cable service, electricity, plumbing, pool malfunctions, appliance malfunctions, as well as, weather conditions, natural disasters, acts of God, or other reasons beyond our control. Toilets & sinks are tested prior to guest arrival to verify they are in good working order. Guests are responsible for the repair of any plumbing blockages if it is determined anything other than toilet paper has been flushed down the drain system.